Shipping and Delivery

We are proud to say that all of our shipping packaging used is 100% compostable and recyclable.

Shipping Policy

Thank you for visiting and shopping at JAGRRR. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed and shipped from Brisbane within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time after processing 

 Cost

Aus Post Standard

Metro (QLD): 2-3 business days

Rural and interstate: 3-7 business days

$9.50

 

Aus Post Express

Metro (QLD): 1-2 business days

Rural and interstate: 1-3 business days

$11.50

Free Shipping

Free standard shipping for orders over $40 AUD 

$0.00

 

Please expect possible delivery delays during high traffic shipping times like Christmas, Boxing Day, Black Friday etc; these delays will come from Aus Post and Jagrrr is not responsible for these delays. 

INTERNATIONAL STANDARD: 2-3 weeks (delays may occur with international transit) 

Delivery delays can occasionally occur; Due to couriers capacity.

Shipment to P.O. boxes or residential addresses accepted.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

Customs, Duties and Taxes

JAGRRR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website JAGRRR is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim, take photographs of damage upon delivery.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Us info@jagrrr.com.au